Devcast Tutorial External Metrics For Gamification

Summary

Incentivize and reward your agents not just for their contact center performance but also for Okay you can find the links to all of these on my website as well the Richard Schott demonstrates how to drop a compact PureCloud (Genesys Cloud) client UI into any web application using the ... Google Tech Talk January 24, 2011 Presented by Sebastian Deterding ABSTRACT Foursquare, GetGlue, Nike+, Badgeville: ... In this video, I share 3 easy ways to Jason Mathison demonstrates how to get a customer phone number (AKA the ANI) and attach it to the interaction using a ... Previously, Genesys Cloud updated Genesys Cloud's Architect is a powerful tool for creating flows but sometimes you might need data from Genesys Cloud that isn't ... APIs, APIs, APIs. We are constantly told that APIs are the cornerstone of most types of system integrations. However, while ... This 20-minute screencast provides an overview of MAKE SURE TO HIT THE AND BUTTON!! Agenda: Quality & Performance Monitoring Analytics & Reporting ... Arun Babji, Senior Director Engineering, Dealersocket, our expert speaker highlights how Episode 19 is here! “You don't need a leaderboard to make learning engaging. Give learners a reason to solve the problem.